We offer you guarantee for all our products.
For windows and balcony doors in VEKA system we assure 7 years of warranty if they are installed by the team authorised by producer. If they are install by the client the guarantee is for 3 years. For internal doors, PVC and aluminium external doors we offer 2 years of warranty.
Use and assembly of windows and doors:
- transport and storage in vertical position
- the way of storage should protect windows and doors against direct sunlight exposure or other aggressive factors (chemicals, high temperature etc)
- if windows/doors will be installed later, protective film should be removed not later than 3 months since the date of reception
- If protective film is removed windows/doors before installation should be protected from damage again
- after installation fittings need to be checked if it's clean, if not it should be cleaned and lubricate
- after installation the fittings should be adjusted
- just after installation the protective film should be removed (if not it may cause permanent damage)
- patency of drainage channels located in the lower frame should be systematically checked
- at least once a year fittings should be lubricate with machine oil or technical vaseline
- gsket should be lubricate with technical vaseline at least one a year
- the windows are totally hermetic, room/space need to be aired to prevent excessive humidity.